Nr. 8: How to improve your social skills (Vala Afshar - Chief Digital Evangelist at Salesforce, mars 2019)
- Say 'thank you' and 'please'
- Do not respond to negativity
- Remember people's names
- Smile more
- Be gracefully honest
- Hold doors open
- Be kind and humble
- Talk less, but say more
- Listen without interrupting
- Do not brag or nitpick
Nr. 7: Fysiker har laget en enkel formel for suksess, S = Qr (Nettavisen.no, februar 2019)
Nr. 6: After only four years, Amazon Business hit $10 billion in sales in 2018 (CNBC.com, mars 2019)
Nr. 2: Sitat fra Jeff Bezos (mars 2019)
If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
Nr. 1: "Here’s how you get lucky" (Vala Afshar - Chief Digital Evangelist at Salesforce, mars 2019).
- Work harder than expected
- Surround yourself with smarter people
- Give without expecting a get
- Read and write more
- Show up on time
- Focus on your customers
- Develop good manners
- Be humble
- Be kind and generous
- Stay teachable